Get insights into the Publishing Offshoring industry at an Executive Briefing hosted by ValueNotes

Venue: GRT Radisson, Chennai, India

Date: 26 June 2009

Over the last two years, services offshored in the publishing sector have undergone a transition from low value services to high value services such as original design, testing and assessment, and e-learning tools. There has been an influx of technology in the industry that has enhanced productivity, work flow and most importantly, reduced cost and turnaround time. Providers have transcended traditional vendor roles to develop partnerships with publishers to drive innovation, leverage cost and ideation. The culmination of these transitions will help the industry to grow to $1.2 b by 2012.

We have established that there are over 140 vendors in the publishing offshoring industry and we have identified a minimum of 35 credible service providers, which fall within the scope of the study. These service providers have been categorized into five clusters and analyzed based on their services, focus, positioning and strategies.

Why should you attend this briefing?

This executive briefing will provide you with an in-depth analysis of the Indian publishing vendor landscape and the opportunities in the global publishing market. Based on our extensive primary research with key executives at various outsourcing companies and publishing industry experts, ValueNotes will present to you the key insights and findings of the report “Offshoring in the Publishing Vertical – 2009”.

About ValueNotes

ValueNotes Database is a leading provider of business intelligence and research, with expertise across select domains and types of customer needs. Working with clients across the globe, we have significant understanding of international markets.

The ValueNotes Outsourcing Practice is one of the largest information providers on the outsourcing industry. The Practice uses a comprehensive, analytical framework providing fresh insights into the fast emerging and yet, complex outsourcing space. We extensively track the space through regular analysis of news and events, continuous primary research and contact with the industry. Additional information is available at www.SourcingNotes.com

Pune, India, 26 August 2009

The magazine segment represents a major chunk of the global print publishing market. With more than 100,000 magazine titles being published in the US and UK alone, the magazine publishing industry is huge in scale and operations. Each year, the US and UK markets sell upwards of 4 billion magazine copies. However, the industry is not without its share of problems. It faces a challenging operating environment, with changing consumption patterns and rising costs, intensified by recessionary influences.

The magazine market, like the newspaper market, is driven by a consumption cycle that is primarily determined by consumer and corporate spending. Consumer spending refers to subscriptions and reader base, and corporate spending refers to advertising. Data compiled by the American Publishers Information Bureau in April 2009 reports a 20.2% decline in ad spending compared to the previous year – the worst hit have been magazines in the automobile, finance, insurance and real estate categories. The rise of Web advertising has also added to publisher woes. Magazine publishers are now being forced to re-define their business models to address consumers’ changing preferences, rising costs, decreasing revenues and shrinking markets.

The ValueNotes report, titled “Magazines: the new frontier for outsourcing“, analyses and evaluates the challenges faced by magazine publishers and how they may overcome them.

About ValueNotes

ValueNotes is a leading provider of business intelligence and research, with expertise across select domains and types of customer needs. Working with clients across the globe, we have significant understanding of international markets.

The ValueNotes Outsourcing Practice is one of the largest information providers on the outsourcing industry. The Practice uses a comprehensive, analytical framework providing fresh insights into the fast emerging and yet, complex outsourcing space. We extensively track the space through regular analysis of news and events, continuous primary research and contact with the industry. Additional information is available at www.SourcingNotes.com

• ISBN13: 9780471718895
• Condition: NEW
• Notes: Brand New from Publisher. No Remainder Mark.

Product Description
Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers.

Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide

The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities

Pune, India, 1 September 2009

Revenues from the Malaysian IT/ITeS outsourcing industry are expected to touch $1.1 billion in 2009, according to a joint publication by Outsourcing Malaysia and ValueNotes. The industry is expected to grow at a CAGR of 15% to reach $1.9 billion by 2013. Currently, IT outsourcing services in Malaysia have a greater share of the overall outsourcing market, followed by BPO services; while knowledge services outsourcing, still in its nascent stage, has a smaller share.

Government support, domain knowledge and industry expertise in BFSI, oil & gas and logistics has benefited the growth of the Malaysian outsourcing industry. Moreover, Malaysia’s multi-cultural and multi-lingual capability is attracting business from Asian markets like China, Japan, South East Asia and the Middle East. According to Arun Jethmalani, CEO, ValueNotes, “Companies in the BFSI, oil & gas and logistics sectors, which had set up operations in Malaysia decades ago, are leveraging the country’s multi-lingual ability and domain expertise in these verticals to set up IT and BPO centres in Malaysia.”

Malaysia has been recognized as one of the preferred destinations for outsourcing, however it faces some challenges. “One of the major challenges for the Malaysian outsourcing industry is to overcome constraints with regards to scalability. The total number of employees in the industry is roughly comparable to the number of new hires by a leading Indian IT outsourcing service provider,” says Suheil Patel, analyst and co-author of the report. Employee costs, too, are 15% to 20% higher when compared to other popular destinations like India.

One of the key concerns for the outsourcing industry in Malaysia is the need to move up the value chain to offer high value services as opposed to highly commoditized services in IT or BPO. Says Bobby Varanasi, an outsourcing consultant, “Strand Aerospace Sdn Bhd is a prime example of a Malaysian company moving up the value chain in outsourcing. The company specializes in computer-aided stress testing for engines of Boeing and Airbus.”

Finding its own niche will be critical for the Malaysian outsourcing industry to sustain its growth. For example, a majority of the local Malaysian service providers serve the Asian and the Middle East markets. They are well poised to address the outsourcing opportunity in Islamic banking services from these markets. “Malaysian companies have started to focus on delivering business value to their clients through packaging of ITO, BPO and KPO. This should and will be one of the ways forward to differentiate Malaysian companies from others,” said CEO of Cuscapi Berhad.

“Despite the challenges, our research has identified a multi-pronged and focused strategy for Malaysia to capture the burgeoning global outsourcing opportunities,” said David Wong, PIKOM and Outsourcing Malaysia Chairman. “To sustain growth, Malaysia needs to carve its own niche that fits its strengths. For instance, Malaysia has become one of the preferred destinations to offshore services for companies in the Middle East, especially in key sectors such as oil and gas and Islamic finance. And we do need to further build on this. More importantly, we should also focus on our cultural and language strengths to cater to Asian markets in selected areas,” he explained.

With consolidation and collaboration at the service provider’s end and strong initiatives from the government for the outsourcing industry, Malaysian service providers will receive greater recognition in the global markets. However, given the challenges, providers will find it difficult to make a significant dent in the outsourcing market. Considering the scale, a focused approach backed by the government and industry initiatives will drive the success of the Malaysian outsourcing industry in the long term.

The report titled “Outsourcing in Malaysia: Scaling New Heights”, a joint publication by Outsourcing Malaysia and ValueNotes, presents the competitive landscape of service providers in the Malaysian outsourcing industry. It features in-depth insights and analysis, including the competitive standing of Malaysia as an outsourcing destination, and future trends and challenges faced by the industry.

About Outsourcing Malaysia

Outsourcing Malaysia (OM) is an initiative of the Malaysian outsourcing industry and a chapter of PIKOM. With support from its institutional partners, the Multimedia Development Corporation (MDeC), and senior leaders from the global services industry, this outsourcing consortium aims to promote the capabilities and competencies of the Malaysian outsourcing industry.

About ValueNotes

ValueNotes is a leading provider of business intelligence and research, with expertise across select domains and types of customer needs. Working with clients across the globe, we have significant understanding of international markets.

The ValueNotes Outsourcing Practice is one of the largest information providers on the outsourcing industry. The Practice uses a comprehensive, analytical framework providing fresh insights into the fast emerging and yet, complex outsourcing space. We extensively track the space through regular analysis of news and events, continuous primary research and contact with the industry. Additional information is available at www.SourcingNotes.com

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Contact: Nandita Harendra | Tel: +91 20 6623 1796 | Email: bporesearch@valuenotes.biz